Privacy Policy

    1. Allgemeine Bedingungen
      1. SIA “DiamondTS” – Diamond Connected (hereinafter – the Company), unified registration number 40103283820, undertakes to respect the right of the service recipient (hereinafter – the Client) to the legal processing and protection of personal data. To comply with the requirements of the laws and regulations applicable to the processing of personal data, as well as to collect, accumulate and store only such personal data as are necessary for the provision of the specific service. In order to ensure the most accurate processing of personal data, the Service Provider undertakes to indicate as accurately as possible how to enter their data correctly.
    2. Purposes of the Privacy Policy
      1. The purpose of this Privacy Policy is to provide the Company’s customers with the information provided for in the regulatory acts on how the Company obtains, processes and stores the Customer’s personal data.
    3. Legal basis for data processing
      1. The legal basis for the processing of personal data is the Client’s consent to provide his personal data and use the services provided by the Company and compliance with the legitimate interests of the Company.
      2. By agreeing to the Company’s personal data privacy policy, the Customer authorizes the Company to communicate with the Customer within the framework of the service it provides using the contact information provided on the Company’s website for the successful provision of the service.
    4. Personal data provided
      1. The Company has the right to ask the Customer to specify and then store:
        1. necessary personal data for successful registration on the company’s website www.dcd.lv;
        2. the necessary data for the successful delivery of the shipment;
        3. necessary data for preparing and issuing invoices;
        4. the necessary data regarding the visit to the Company’s website and other resources used with it;
        5. the necessary data related to the transactions that take place between the Company and the Customer;
        6. Necessary data for the company’s legal cooperation partners;
        7. Necessary data for successful communication between the Company and the Client;
        8. Data provided to the company, not related to its services and informative.
    5. Cookies
      1. In order to ensure a high level of customer service and the experience of using the website, the Company is entitled to collect and store data about the user of its website using cookies.
    6. Data protection
      1. Personal data is processed and stored taking into account data confidentiality and security requirements, implementing appropriate technical and organizational processing and storage measures.
      2. The company is improving and developing its operations, as a result of which there is a possibility that the privacy policy is periodically amended and supplemented.
      3. In the Diamond Connected company group, personal data is processed and stored in accordance with the criteria set forth in Regulation No. 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and the free movement of such data (April 27, 2016) and other privacy laws and data processing.
    7. Purpose of data processing:
      1. The Customer authorizes the Company to use the provided personal data information for the specified purposes:
      2. Informing the customer about the Company’s services and its current events;
      3. For improving and developing the experience of using the company’s website
      4. For communication related to changes in the status of the Customer’s shipments, incl. issuance and delivery of parcels;
      5. For communication in connection with a request for a service offer;
      6. Informing the client in connection with the Company’s current advertising and stock plan or other informative materials and information.
    8. Data protection
      1. The company’s privacy policy guarantees the security of the customer’s data and the company does not transfer the customer’s data to third parties without the customer’s consent. The exception to the subsection is within the framework of the fulfillment of contractual obligations agreed by the Client and the Company or for the purpose of performing other reasonable commercial activities, ensuring the capacity of third parties to maintain the confidentiality and security of the Client’s data in accordance with regulatory acts.
    9. Correctness of the data provided
      1. The company undertakes to ensure the correctness of personal data and relies on customers, its cooperation partners and other third parties to ensure the correctness of the transferred personal data
      2. The company’s website www.dcd.lv may display links to the websites of cooperation partners. The company’s cooperation partners have their own website usage and privacy policy rules. The company has no right to assume responsibility for data protection of third parties.
    10. Data availability
      1. In accordance with the procedure established by law, the Company is obliged to disclose the Client’s personal data to third parties and its binding information to law enforcement authorities, upon receipt of a relevant request.
      2. The company has the right to transfer the Customer’s personal data to a certified out-of-court debt recovery service provider in case of financial default with the aim of recovering lost funds.
    11. The right to access, correct and delete data
      1. If necessary, the Client has the right to submit a request to supplement, correct or delete the data of the relevant person in the Company’s database, provided that the said data will no longer correspond to the implementation of the legitimate interests of the Company and the realization of contractual relations between the Client and the Company.
    12. Policy Amendments
      1. The company has the right to supplement and change the terms of the privacy policy at its discretion by publishing the new version on the website.
On 01.02.2022 Diamond Connected® has signed contract No. SKV-L-2022/35 with the Investment and Development Agency of Latvia for receiving aid within the scope of the measure “improvement of international competitiveness” financed by the European Regional Development Fund.